QFD source

There are many QFD case studies in that web site. Even about healthcare and hospitals.

http://www.mazur.net/publishe.htm

QFD presentation

The best explanation for Quality Function Deployment (QFD) or House of Quality. I hope the link doesn’t cut. I’ll need it again. This web site is best for QFD http://www.qfdonline.com/

http://www.webducate.net/qfd/qfd.html

Quality Function Deployment

QFD-Fig2

In photo there is a QFD (house of quality) example.

Quality Function Deployment (sometimes called the House of Quality). is another of those strangely-named methods that are literal translations of Japanese. Read more of this post